Screen reader users navigate pages by jumping between headings — it acts like a table of contents. Skipping levels (e.g. h2 → h4) and having multiple h1s breaks that structure.
Notice how this jumped from h2 straight to h4. The tool will flag this as a skipped heading level.
Each page should have exactly one h1 identifying its main topic. A second h1 confuses the document outline for both screen readers and search engines.
<!-- Keep levels sequential -->
<h1>Page title</h1>
<h2>Section</h2>
<h3>Subsection</h3> <!-- don't skip to h4 -->